NXGEN Project Browser Privacy Policy

Effective Date: Sunday, January 11, 2025
Last Updated: Sunday, January 12, 2025

NXGEN Technologies (“us”, “we”, or “our”) operates the NXGEN Project Browser (the “Plugin”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Plugin and the choices you have associated with that data.

1. WHAT ARE THE NXGEN SERVICES?

We use the term “NXGEN Services” to describe any NXGEN products or services that directly link to this privacy policy. These include, for example:

  • The NXGEN Project Browser Plugin
  • Our website: NXGEN Technologies
  • Related support services and communications
  • Associated documentation and resources

2. WHAT INFORMATION DO WE COLLECT?

A. Information You Provide

You can provide us with different kinds of information depending on how you interact with the NXGEN Services. Sometimes we’ll ask you to provide specific pieces of information, such as when we require it to provide parts of the NXGEN Services to you (for example, by prompting you to provide your email address or complete an online registration process). If we ask you to provide us with information in these cases and you choose not to, you may not be able to access the relevant NXGEN Services and/or some features may not operate as intended.

Personal Data

While using our Plugin, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Company name (if applicable)
  • Usage Data
  • Plugin preferences and settings
  • Support ticket information

B. Information We Collect Automatically

We collect some information automatically when you visit, access, or use the NXGEN Services. This includes information about your usage of the Plugin, typically associated with your account or with an identifier we have assigned to your device or profile.

Usage Data

We may collect information on how the Plugin is accessed and used (“Usage Data”). This Usage Data may include:

  • Usage information and statistics about how you interact with the NXGEN Services
  • Plugin access times and duration
  • Features and functions used
  • Project configuration data
  • Performance metrics
  • Error logs and crash reports
  • Technical information about your computer, including:
    • IP address
    • Device identifiers
    • Operating system version
    • Unreal Engine version
    • Browser type and version (for web services)
    • Internet service provider
    • Geographic location (derived from IP address)
    • System configuration relevant to plugin operation

C. Information We Collect from Other Sources

We may receive information about you from:

  • Third-party service providers
  • Analytics providers
  • Technical service partners
  • Public sources

D. Cookies and Tracking Technologies

Our website and services may use:

  • Cookies
  • Web beacons
  • Local storage
  • Similar tracking technologies

We use these technologies to:

  • Maintain your preferences
  • Improve service performance
  • Analyze usage patterns
  • Remember your settings

You can control cookie settings through your browser preferences.

3. HOW DO WE USE INFORMATION?

NXGEN Technologies uses the collected data for various purposes:

  • To provide and maintain our Plugin
  • To notify you about changes to our Plugin
  • To allow you to participate in interactive features
  • To provide customer support
  • To gather analysis or valuable information to improve our Plugin
  • To monitor the usage of our Plugin
  • To detect, prevent and address technical issues
  • To fulfill our contractual obligations
  • To process your transactions
  • To prevent fraud and abuse
  • To comply with legal obligations
  • To send you technical notices and updates
  • To respond to your comments and questions
  • To provide improvements and updates to our services

We process personal information based on:

A. Contractual Necessity

  • To provide our services
  • To manage your account
  • To process transactions

B. Legitimate Interests

  • To improve our services
  • To ensure security
  • To prevent fraud
  • To analyze usage patterns
  • To meet regulatory requirements
  • To respond to legal requests
  • To protect our legal rights
  • For marketing communications
  • For optional features
  • For certain types of data collection

5. HOW DO WE SHARE INFORMATION?

We share information in the following circumstances:

A. Service Providers

With entities that help operate our services, including:

  • Cloud storage providers
  • Analytics services
  • Payment processors
  • Customer support systems
  • In response to legal requests
  • To protect rights and safety
  • To prevent fraud
  • To comply with law

C. Business Transfers

  • In connection with corporate transactions
  • During reorganization processes
  • As part of asset sales
  • When you explicitly agree
  • When you request sharing
  • For specific features you activate

6. DATA RETENTION

We retain personal information:

A. Active Account Period

  • While your account is active
  • While services are being provided
  • As required by applicable laws
  • For tax and accounting purposes
  • To resolve disputes

C. Business Needs

  • For backup purposes
  • For analytics
  • For improving services

We delete or anonymize data when no longer needed.

7. INTERNATIONAL DATA TRANSFERS

We may transfer your data internationally:

  • Between our corporate entities
  • To service providers
  • To business partners

We ensure appropriate safeguards through:

  • Standard contractual clauses
  • Data processing agreements
  • Privacy Shield certification (where applicable)
  • Similar legal mechanisms

8. YOUR RIGHTS AND CHOICES

You have the right to:

A. Access Rights

  • Request copies of your data
  • Know how we use your data
  • Know who we share it with

B. Modification Rights

  • Correct inaccurate data
  • Update incomplete information
  • Manage your preferences

C. Deletion Rights

  • Request data erasure
  • Close your account
  • Withdraw consent

D. Portability Rights

  • Receive your data
  • Transfer it elsewhere

E. Opposition Rights

  • Object to processing
  • Opt-out of marketing
  • Restrict processing

To exercise these rights, contact us at support@nxgen.tech.

9. SECURITY OF DATA

We implement security measures including:

  • Encryption in transit and at rest
  • Access controls
  • Security monitoring
  • Regular security assessments
  • Employee training
  • Incident response procedures

While we strive for maximum security, no method is 100% secure.

10. CHILDREN’S PRIVACY

Our services are not directed to children under 13. We:

  • Don’t knowingly collect their data
  • Delete such data if discovered
  • Require parental consent where applicable

11. CHANGES TO THIS PRIVACY POLICY

We may update this policy:

  • To reflect service changes
  • To meet legal requirements
  • To improve clarity

We will notify you of material changes through:

  • Email notifications
  • Website notices
  • In-plugin alerts

12. CONTACT US

For privacy questions or concerns:

13. ADDITIONAL INFORMATION

A. Plugin-Specific Features

The NXGEN Project Browser plugin:

  • Operates within Unreal Engine
  • Processes project data locally
  • Syncs settings with our servers
  • Maintains user preferences

B. Data Protection Officer

Our Data Protection Officer can be reached at: dpo@nxgen.tech

C. Supervisory Authority

You have the right to complain to your local data protection authority.

Last Updated: Sunday, January 12, 2025